Getting a BSOD error with the stop code: VIDEO_MEMORY_MANAGEMENT_INTERNAL? You’re not alone. It’s one of the common blue screen errors that many Windows users may encounter. The good news is there are a few fixes available. Read on and find out what they are…

Why am I getting this error?

VIDEO_MEMORY_MANAGEMENT_INTERNAL error (code: 0x0000010E) can be triggered under many circumstances. Some possible causes include corrupt system files, a problematic graphics card driver, and defective RAM.

Try these fixes…

You don’t have to try them all, just work your way down the list until you find the one that does the trick!

1: Run in compatibility mode

2: Repair corrupted system files

3: Uninstall Windows Updates in Safe Mode

4: Test your RAM

5: Update your graphics driver

6: Microsoft Hotfix (for Windows Vista and Windows Server 2008)

7: Reinstall Windows

Fix 1: Run in compatibility mode

If you encounter this error when using a program, such as playing video games, you can try to run it in compatibility mode:

  1. Right-click the software and click Properties.
  2. Under the Compatibility tab, select Run this program in compatibility mode for and choose an OS version. Click Apply then OK.
  3. If you don’t know which OS version would work, click Run compatibility troubleshooter.
  4. Click Try recommended settings.
  5. Click Test Program then click Next.
  6. If the program runs properly, click Yes, save these settings for this program.

If running the app in compatibility mode doesn’t solve your problem, try the next fix.

Fix 2: Repair corrupted system files

Sometimes this error can result from missing or broken system files. To scan and restore the corrupted system files, you can try the System File Checker tool first (sfc /scannow). This tool is handy in locating the problem, but in most cases, manual repair is required.

You can try a more powerful tool to repair your system. Reimage is a professional system repair software that can diagnose your Windows problems and fix corrupted system files without affecting your data. It specializes in fixing BSOD errors with a large up-to-date database as the repair source.

  1. Download and install Reimage.
  2. Run the software. Reimage will start a deep scan into your system. The process may take a while.
  3. Once the scan is complete, you can review the summary. If Reimage detects fatal issues that caused the BSOD error, you can click START REPAIR to fix the problem.
The repair is available with the paid version of Reimage which comes with a 60-day money-back guarantee. If you encounter any issues while using Reimage, feel free to contact their free support service.

Fix 3: Uninstall Windows Updates in Safe Mode

Windows Updates can occasionally trigger random issues in software drivers. You can try to enter Safe Mode and uninstall the most recent updates:

  1. Boot into Safe Mode. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. Type control panel, then click OK.
  3. Select View by: Category, then click Uninstall a program.
  4. Click View installed updates.
  5. Select the problematic update, then click Uninstall.
To identify the problematic updates, look for recent Windows updates or those related to graphics cards drivers.

Restart your PC and check if the problem persists.

Fix 4: Test your RAM

Faulty RAM could also trigger this error, but things can be a little tricky if it’s the root cause. You can use the Windows Memory Diagnostic tool as the following instructs:

  1. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. Type mdsched.exe, then click OK.
  3. Click Restart now and check for problems (recommended).
    IMPORTANT: Make sure to save all your work before restarting.
  4. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot.
  5. The results will be shown on your desktop. If you don’t see any notification, right-click the Start menu then click Event Viewer.
    (Windows 7 users: Click Start >> Control Panel >> Administrative Tools >> Event Viewer.)
  6. Click Windows Logs >> System >> Find.
  7. Type memory diagnostic, then click Find Next.
  8. If you see “no errors”, it means your RAM is functioning well and did not cause the BSOD error. Try other solutions to solve your problem.
Here comes the tricky part…

If you do see an error, you may consider replacing your RAM. Even though it may not be the cause of your BSOD error, it WILL probably cause your PC to crash at some point.

Check if your device is still under warranty or consult your machine’s manufacturer for assistance.

Fix 5: Update Your graphics card driver

This BSOD error can also indicate a driver issue. You will need to check if your graphics driver is faulty or outdated.

There are two ways to keep your graphics card driver up-to-date. One is to manually update it via Device Manager. If Device Manager fails to detect the latest available update for you, you can also search on the manufacturer’s website. Be sure to choose only the driver that is compatible with your Windows version.

Automatic driver update – If you don’t have the time, patience, or computer skills to update your driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your exact graphics card and your Windows version, then it will download and install it correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to the flagged graphics card driver to automatically download the correct version of the driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All.)
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com

Fix 6: Microsoft Hotfix (for Windows Vista and Windows Server 2008)

Microsoft has developed a hotfix for this sort of error. But it only works on Windows Vista or Windows Server 2008.

Fix 7: Reinstall Windows

Reinstalling Windows can solve quite a lot of problems, but it’s just not our first choice. You would need to back up files and apps in advance, and things can get messy.

The good news is you don’t need a third-party tool, just Windows itself will do. You can refer to this article for detailed instructions: how to install Windows from a bootable USB.

Make sure to BACK UP your files before you reset your PC.

Hopefully this article helps! Please feel free to leave a comment if you have any questions.

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