If you encountered the BCM20702A0 driver is unavailable error, which indicates there are no compatible drivers or the drivers for this device are not installed, you’re not alone. This issue will prevent specific Bluetooth components from communicating with your operating system properly, but don’t worry. We’ve put together some quick fixes for you.

Try these fixes:

You don’t have to try them all. Just work from the top down until you find the one that solves your problem.

  1. Turn on and off and Airplane mode
  2. Run the Bluetooth troubleshooter
  3. Reinstall/update your BCM20702A0 driver
  4. Check the Bluetooth service

Fix 1 – Turn on and off the Airplane mode

Some users reported that turning on and then turning off the Airplane mode helps address the BCM20702A0 driver issue. Before you go on with something more complicated, just try this trick to see if it gives you luck.

  1. On your keyboard, press the Windows logo key and I at the same time to enter the Settings menu. Then select Network & Internet.
  2. Select the Airplane mode from the left pane.
  3. Under the Airplane mode, toggle on the button.
  4. Restart your computer and disable the airplane mode following the steps above.

Check if your Bluetooth works. If not, simply continue to the second fix.

Fix 2 – Run the Bluetooth troubleshooter

The Windows troubleshooter is one of the most convenient and effective ways to resolve any glitches related to hardware. You could take advantage of this utility to troubleshoot the BCM20702A0 driver issue, and here is how:

  1. In the Windows search box, type troubleshoot and click Troubleshoot settings.
  2. Scroll down to find Bluetooth and click it. Then click Run the troubleshooter.

It may take a couple of minutes for the process to complete. You can follow the on-screen instructions to repair the detected problems. Once done, check the error. If it persists, move on to the next fix below.

Fix 3 – Reinstall/update your BCM20702A0 driver

The BCM20702A0 driver unavailable error usually occurs when the driver is corrupted, missing or outdated. To fix it, you could try reinstalling or updating the BCM20702A0 driver. And there are mainly two ways to do this: manually or automatically.

Option 1 – Update the driver manually

You can directly download the Broadcom driver from the official Lenovo website. Be sure to choose the driver that’s corresponding with your specific flavor of Windows version (for example, Windows 64 bit).

Once downloaded, double-click the downloaded file and follow the on-screen instructions to install the driver on your computer manually.

Option 2 – Automatically update the driver

If you don’t have the time, patience or computer skills to update the BCM20702A0 driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to the flagged Bluetooth driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

After the driver updates, test your Bluetooth devices to see if it works normally. If not, there is one more fix below.

Fix 4 – Check the Bluetooth service

Bluetooth needs to work on certain services on your PC. If it’s not starting or running properly, you may have trouble connecting your Bluetooth devices and run into the BCM20702A0 driver is unavailable error. Follow these steps to check:

  1. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type service.msc and click OK.
  2. Right-click the Bluetooth Support Service and click Start. If it’s already running, right-click it and click Restart.
  3. After the service restarts, right-click it again and select Properties.
  4. Set the Startup type to Automatic and click OK to apply the changes.

Now test your device and see if the error gets fixed.


Hopefully one of the fixes above solved the BCM20702A0 driver is unavailable issue. If you have any questions or suggestions, please feel free to leave a comment below and we’ll be glad to help.

Be the first to like this article